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Casual Matchday Steward
Emirates Stadium
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Description

Arsenal Football Club is currently seeking exceptional Stewards to work on matchdays/major events on a casual basis at Emirates Stadium.

As an Arsenal Football Club Steward, you will operate as an ambassador for the club and provide a best in class service in order to enhance the fan and customer experience, whilst ensuring safety and security standards are maintained at all times.

Suitable candidates should be 18 years old and above, smart, friendly and confident when dealing with members of the public.

Responsibilities will include:

  • Preventing unauthorised entry into the Stadium
  • Ticket checks following protocol
  • Ensuring safe entry and exit of fans
  • Manage, monitor and control crowds safely
  • Monitoring exit gates, lifts & staircases
  • Manage conflict and queue management
  • Offer fans and guests exceptional matchday experience

Successful applicants on a casual worker basis must be able to demonstrate the following:

  • Skills and expertise - relevant customer service experience
  • Fan and customer focus - ability to communicate effectively with all guest types
  • Teamwork and drive results - working in a fast paced and busy environment, desire to achieve targets
  • Live the values - live and breathe 'The Arsenal Way', have an understanding of football, and be able to demonstrate club knowledge and history is desirable
  • The availability and flexibility to work evenings, weekdays and weekends
  • Be prepared to work in all weather conditions

Please note successful applicants will be required to undergo a DBS check.

Successful applicants will be invited to an assessment centre on Thursday 13 July 2017 at the Emirates Stadium. Times will be confirmed at a later date.

Please note, you have until 23:59 on Tuesday 4 July 2017 to apply for this vacancy.

*For administration purposes, it's essential you complete your application with first name and surname as stated on your passport.

Closing Date: 04/07/2017

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