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Communications Manager (FTC)
Highbury House
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Description

The Communications Department is responsible for protecting and enhancing the reputation of Arsenal Football Club with all key stakeholders and driving the 'Arsenal story'.

The primary purpose of this is to undertake the planning, development and delivery of internal communication projects to engage Arsenal staff around club strategy and vision and values. To promote Arsenal for Everyone programme internally and externally.

Please note this role is a six months fixed term contract commencing from September 2017 - March 2018 to provide maternity cover.

Key Responsibilities

  • Responsible for enhancing the communications flow internally using the Club's vision and values as its driving force
  • Responsible for organising Be Together all staff forums and sessions to aid understanding of roles across the organisation
  • Manage delivery of intranet upgrade project and set up new content flows
  • Support delivery of CEO/HR communications
  • Draft presentations, correspondence and forewords on behalf of CEO aligned to Club's vision and values
  • Promote the Arsenal for Everyone programme internally and externally
  • Act as key liaison point between contact centre and communications team to respond to fan queries
  • Oversee development and delivery of annual player handbook
  • Assist in communicating the work of The Arsenal Foundation across the organisation as part of living the values

Main Job Requirements and Person Specification

Education/Qualifications/Training:

  • Educated to minimum degree level or equivalent preferably in a communications discipline or post-graduate communications/journalism/PR training

Specific Experience:

  • Significant experience of delivering internal and external communications programmes
  • Significant experience in a busy communications office and creative PR agency - preferably working in the sport or charity sector. Strong understanding of on-line/digital channels
  • Skill to handle incoming media enquiries
  • A good understanding of social media
  • Effective planning and end-to-end delivery of PR plans
  • A good knowledge of football generally
  • Must be able to work under pressure to tight deadlines
  • Creative ideas and ability to drive media coverage and social engagement
  • Ability to present and communicate information in a confident manner - and create clear and concise copy
  • Strong internal and stakeholder management
  • Standard professional level IT skills

Abilities/Skills/Knowledge:

  • Jobholder must have ability to direct and operationally work within and manage teams of disparate stakeholders, with associated and project management skills.
  • Able to motivate and engage staff in projects and events
  • Jobholder must have excellent communications and team working skills
  • Ability to demonstrate experience/interest/knowledge of the football industry
  • Ability to present and communicate information in a confident manner
  • Ability to demonstrate precision, flair and creativity in all aspects of work
  • Ability to plan and prioritise activities and demonstrate operational problem identification and solving skills
  • Standard professional level IT skills

Hours of Work

Your normal basic week is 09:00 to 17:00 from Monday to Friday including one hour for lunch; a total of 40 hours per week. Matchday working as and when required.

Arsenal FC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Please note, you have until 23:59pm on 30 June 2017 to apply for this vacancy.

Closing Date: 30/06/2017

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